International Student Barometer and Student Barometer
What are the International Student Barometer (ISB) and Student Barometer (SB)?
• The ISB and SB are independent and confidential feedback processes for education providers, tracking the decision-making, perceptions, expectations and experiences of international and domestic students.
• The Barometer survey instruments are risk management tools, enabling institutions to identify the key drivers of student satisfaction and establish the relative importance of each.
• The study is a comparative measure, tracking year on year how expectations and perceptions change - within your institution and against national and global benchmarks.
The ISB is now the largest study of international students in the world with feedback from over 150,000 students each year.
Many of our partners have adopted the Student Barometer (SB), a parallel study designed specifically for domestic students.
The ISB and SB have been adopted by over 270 higher education institutions in the UK, Republic of Ireland, Australia, New Zealand, USA, South Africa, Singapore, Spain, Germany, Belgium, Estonia, Denmark, Sweden, Italy, Luxembourg and the Netherlands.
What are the benefits for your institution?
The Barometers provide an objective, independent and confidential feedback loop to:
• Enhance your competitive advantage
• Inform departmental and institutional decision-making
• Adapt student recruitment and marketing to manage expectations
Specific outcomes include:
• Understand and compare students’ expectations and experiences
• Identify key differentiators for marketing – where does your institution outperform the sector?
• Identify priority areas for investment and support
• Deliver key performance indicators for academic departments and support services
• Educate staff - provide enlightened insights into the motivations, attitudes and perceptions of this year’s cohort
• Measure the success of your institution relative to rivals, win support for change and set realistic goals and objectives for improvement
• Track progress year on year
What is covered in the Barometer study?
Key areas covered by the ISB and SB include:
• Decision making process
• Enquiry to acceptance
• Arrival and orientation
• The learning experience
• The living experience
• Support services
• Worth the investment of money?
• Worth the investment of time?
• Recommendation
• Learning style preferences
• Career aspirations and preferences
• Personal values
• Study pressures
Testimonials
i-graduate and the International Student Barometer have received much positive feedback throughout the education sector. Read what just two of our partners have to say about the process:
"The results have helped us to understand the needs of our students better, tailor what we deliver to meet those needs and evaluate any changes we've made to check if we've got it right. The level of service we receive from i-graduate to support the delivery and analysis of the surveys has been outstanding. Thanks to this, the Student Barometer is now one of the key benchmarking tools we use at the University and is firmly established as one of only a small number of University-endorsed surveys that we carry out each year."
- Stephen Williams, Assistant Director, International Office, University of Warwick
" What i-graduate and the International Student Barometer have helped us to understand in greater detail is where we are meeting and failing the expectations of particular student groups on specific matters. The University is now better placed to improve service levels because of the data received. i-graduate is an extremely professional and supportive organisation and I would recommend their services to any institution that genuinely wants to understand the needs and demands of their customers"
- James Richardson, Director, International Office, University of Hull
To view further testimonials, please click here
Click here to view a demo of the type of information your institution will receive
For more information
For more information or to register your interest in the next wave of the International Student Barometer or Student Barometer, please contact info@i-graduate.org.