Student FAQs
If your question isn't answered here, please contact us at info@i-graduate.org and one of our dedicated student support team will be happy to help you.
General
On average, how long do surveys take to complete?
Typically about ten minutes - although some might be slightly longer and some shorter.
How do I know what the right answers are?
There are no right or wrong answers. Your first thoughts are usually the best! All we ask is that you provide true, accurate and current information about yourself.
Confidentiality
Why do you collect personal information such as gender and nationality?
We ask for this information (accommodation, age, gender, nationality etc) to help in the analysis of results. Collecting personal opinions and private information is central to our work and as a result, we take our responsibilities very seriously doing our utmost to protect the data we collect and the privacy of our respondents.
If I leave my personal details (name and email address) will I be contacted again?
If you respond Yes to the question "We may be interested to follow up some of the responses (by email only). Is this OK?" we may contact you for one of the following reasons:
- To thank you for taking part in a survey
- To invite you to attend a focus group which may be of interest to you
- To invite you to take part in a further questionnaire which may be of interest to you
Otherwise, you will only be contacted if you are the winner of a survey prize. If you do not want to hear from us at all, please do not leave your contact details.
Will you send me spam or sell my name to someone who does?
No, all your details remain confidential. Your details will not be passed on to any third parties and we will not try to sell or market to you.
Prizedraws
When do I find out if I have won a prize from a survey?
Winners are drawn at random within 6 weeks of a survey closing. Details of any winners can be found on the i-graduate News page.
Am I still eligible for entry into a prize draw if I do not complete a survey?
Unless a survey states otherwise, you are still eligible to win a survey prize if you answer at least one question AND enter your contact details.
Technical problems
I am having technical problems completing a survey. What should I do?
Contact us by email at info@i-graduate.org