Working for i-graduate

Our current vacancies are listed below. To discuss these opportunities, call us on +44(0)1737 772250. To apply to any of these positions please email your CV to rachel.worley@i-graduate.org 

 

Client Service Executive

 

Full-time, Permanent – Starting September 2017

£20,000 pa

 

Do you want to start or develop your career working in a dynamic research agency delivering insight to the international education sector, helping universities and other education institutions improve the student experience?

 

We are recruiting a Client Service Executive to assist with the delivery of market research within the international education sector. You will have good interpersonal skills, and enjoy working in teams.  You will also have potential to learn and develop your skills working with clients across the world.  Our office is in Redhill, Surrey, which is a short commute from London Victoria or London Bridge.

 

The role

 

The main objective of the role is to ensure the accurate and timely delivery of research projects to our clients around the world. Our client service executives are responsible for day to day liaison with clients and for managing and helping to grow our client relationships.  You will be supported by the Client Service Manager and work in a team environment.

 

You will responsible for ensuring the implementation of online large-scale quantitative surveys, managing fieldwork and helping to increase survey response rates. You will help checking data and ensure the accurate delivery of the results.  As your career progresses, there will be opportunities to develop your responsibilities and be involved in all aspects of research design and project management.

 

The person

 

You will be self-motivated and an enthusiastic team player with an interest in the international education sector and a commitment to delivering an excellent service to our clients.

 

Along with a pro-active and professional approach, you will be educated to degree level and will demonstrate a high level of attention to detail and an understanding of the importance of producing work of the highest standard.

 

You will be a natural communicator with a great phone manner andyou will be comfortable and confident speaking to many different people at all levels. Strong Microsoft Office skills are required, including PowerPoint and Excel.

 

You will demonstrate excellent time management, organisation and numeracy skills and, whilst previous experience of market research is not essential, you will be adept at working with data.

 

The organisation

 

The International Graduate Insight Group (i-graduate), part of Tribal Group, is the world leader in student insight for the education sector, tracking and benchmarking student and stakeholder opinion across the globe. Our purpose is to help education providers to enhance competitive advantage and quality. Please visit our website http://www.i-graduate.org/ for more details about the business.

 

Our clients and partners include over 1,400 of the world’s leading universities, colleges and schools, plus governments and government agencies across over 33 countries.

 

Please email your CV to info@i-graduate.org before the 31st July 2017. 


Global Consultants

We welcome CVs for experienced, education-focused professionals with higher education experience and expertise. You should possess strong presentation skills and an aptitude for understanding and interpreting complex data. i-graduate consultants have a strong affinity to our client-base and have an ability to maximise the value of the research process, make sense of the data and act as a trusted adviser to our partner institutions.

 

Work experience opportunities, internships and secondments

If you are interested in a placement at our head office in Redhill, Surrey (30 minutes from London) please send us your CV and a covering letter including areas of interest and details of your availability.

 

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