The International Student Barometer (ISB) tracks and compares the decision-making, expectations, perceptions and intentions of your international students from application to graduation.

It enables you to make informed decisions to enhance the international student experience and drive successful recruitment and marketing strategies. Most importantly, it will help you to identify whether your international students would recommend you to others. With feedback from over 3 million students worldwide across all student types, levels and years of study, the ISB is the leading benchmarking tool used to track the international student experience.

 

 

Download the ISB brochure

An introduction to the International Student Barometer

What to expect from the student survey used by some of the world's best universities.

REPORT: The Global Student Experience

2021 insights and analysis from the world’s largest student survey.

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Impact

  • Evaluate and enhance the international student experience

  • Develop targeted communications to prospective students

  • Inform your recruitment and retention strategies

  • Optimise resource allocation

  • Provide strategic input to key investment decisions

  • Influence international student recommendation

    Testimonilas

    Quotes

    Estonian Education and Youth Authority

    “ISB was and still is the only way to really measure and compare international student satisfaction rates in different countries on the global level.” [Eero Loonurm,Head of International Higher Education Marketing]

    Full article

    Coventry University

    “Within the International Office, ISB is one of the major large-scale surveys we run, it's very much a focus when it comes to research and is embedded in our annual planning” [Emma Middleton, Deputy Head of International Conversion]

    Full article

    GATE-Germany | Dr Irene Jansen, Director

    “It is essential to listen to students in order to establish a fruitful relationship with them. The ISB has enabled us to listen closely."

    Full article

    Singapore Institute of Management (SIM) Global Education -

    "We use these results to make ourselves even more unique - to differentiate ourselves from the rest of our competitors, so the ISB helps us in terms of positioning the SIM GE brand effectively.” [Suriani Binte Jamil, Research Assistant]

    Full article

    University of Minnesota (UofM) Twin Cities

    “Across the university, people want to know about the areas for improvement, and particularly appreciate the benchmarking information so they can see how we compare against other institutions. The evidence-base provided by the ISB is also reliable and robust enough to contribute to the more high-level administrators’ meetings.” [Xi Yu, Evaluation Specialist at the International Student and Scholar Services]

    Full article

    Comprehensive scope

    The ISB assesses all aspects of your international students’ experience across the following survey topics (It also allows for your own additional bespoke questions.) 

    NB: The 2020/21 survey has been updated to additionally assess student satisfaction and perceptions relating to the institution’s response to Covid-19, including frequency and quality of communication, the online learning experience, wellbeing support, and student concerns.

    • Decision-making and influencers
    • Agents and application
    • Arrival and orientation
    • The learning experience
    • The living experience
    • Support and wellbeing
    • Recommendation
    • Future plans

     

    Fully supported process

    The ISB survey process itself is simple, requiring minimal administration from your institution. Your i-graduate Account Manager and Client Services team manage the survey, including personalisation of the online survey to reflect your institution’s terminology, reporting, targeted reminders to non-respondents, and sharing good practice guidelines to achieve the best response rates.  

     

    Analysis, insight and meaningful comparison

    • ISB data is presented in interact, the latest generation of data visualisation. Filter data online by study area, department, demographics, study level, study stage (year of study), study mode (part-time, full-time) and study type (student exchange, study abroad)
    • Results benchmarked against competitor groups, national and international indices
    • Verbatim comments
    • A face-to-face presentation highlighting important issues, insights and results
    • Aggregated responses from all participating institutions to provide you with a substantive insight into the global picture, delivered in the form of an interactive map of the world

     

    GET IN TOUCH

    Established in 2005

    Feedback from over 4 million students

    Utilised across 36 countries

    Applied in over 1400 institutions