Established in 2005
It enables you to make informed decisions to enhance the international student experience and drive successful recruitment and marketing strategies. Most importantly, it will help you to identify whether your international students would recommend you to others. With feedback from over 3 million students worldwide across all student types, levels and years of study, the ISB is the leading benchmarking tool used to track the international student experience.
Established in 2005
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Feedback from over 3 million students
Across 33 countries
In over 1400 institutions
“It is essential to listen to students in order to establish a fruitful relationship with them. The ISB has enabled us to listen closely."
Dr Irene Jansen, Director
The ISB assesses all aspects of your international students’ experience across the following survey topics (It also allows for your own additional bespoke questions.)
NB: The 2020/21 survey has been updated to additionally assess student satisfaction and perceptions relating to the institution’s response to Covid-19, including frequency and quality of communication, the online learning experience, wellbeing support, and student concerns.
The ISB survey process itself is simple, requiring minimal administration from your institution. Your i-graduate Account Manager and Client Services team manage the survey, including personalisation of the online survey to reflect your institution’s terminology, reporting, targeted reminders to non-respondents, and sharing good practice guidelines to achieve the best response rates.
