With our customised approach, we give your international and domestic students a voice and we give you the full picture, surveying students across all fields and levels of study. Your Barometer enables you to make informed decisions to improve the whole student experience. Most importantly, it will help you to identify whether your students would recommend you to others.
“It is essential to listen to students in order to establish a fruitful relationship with them. The ISB has enabled us to listen closely."
The ISB assesses all aspects of your international students’ experience across the following survey topics (It also allows for your own additional bespoke questions.)
NB: The 2020/21 survey has been updated to additionally assess student satisfaction and perceptions relating to the institution’s response to Covid-19, including frequency and quality of communication, the online learning experience, wellbeing support, and student concerns.
The ISB survey process itself is simple, requiring minimal administration from your institution. Your i-graduate Account Manager and Client Services team manage the survey, including personalisation of the online survey to reflect your institution’s terminology, reporting, targeted reminders to non-respondents, and sharing good practice guidelines to achieve the best response rates.